Reservation

1. Dogs & Pets
   We love dogs, cats, hamsters, turtles, snakes and also spiders. However, we ask for your understanding that no pets are allowed.
2. Telephone number & Contact
   Watching our website you may noticed that we are not a normal standard-hotel. Consequently we do not have a conventional reception with bored telephonists. We prefer to focus on those things that make your holiday truly memorable. For any question you  you are welcome to send us an
   e-mail to reservations@ulividiminerva.com

Booking, payment & included services

1. Deposit & payment
   To fix a booking it is necessary to make a deposit -  50% of the total amount - free of charge. All detailed information will be sent to you as soon as the online booking has been completed. Only after receipt of the deposit and the completion of all guest data and the following written confirmation the reservation is valid.
   The balance is due 5 days before your arrival by bank transfer.
2. Final cleaning
   The final cleaning is already included in the price. So you don't have to calculate an extra charge like in other apartments. An intermediate cleaning of the apartments during your stay is not planned.
3. Occupancy of the apartments
   A stay in our apartments is always possible for as many people as indicated in the reservation.
   It is not possible to arrive with more people as agreed during the reservation process. "Fixed Rate" - Booking non changable. In case of cancellation, the following conditions are valid.
4. Cancellation
   Up to 100 days before arrival: 10% of the total amount
   Up to  30 days before arrival: 50% of the total amount
   Up to 1  day before arrival:100% of the total amount No Show/late arrival/early departure - 100% of the total amount. Eventual deposits cannot be re-transferred. In case of a difference between cancellation fees and deposit, we will refund the difference with a voucher for the next year.
   This cancellation policy is valid for both contracting parties.
5. Modify your booking
   When changes are made, the current daily rate is always billed. This can lead to price increases. Additional persons must be notified at least 10 days before arrival.The surcharge will always be calculated for the entire stay.
6. City TAX
   There is a tourist tax for the municipality of Fasano for the year 2021, the amount of the tourist tax must be paid directly in the structure (Ulivi di Minerva) for the year 2021 the tax is 2 euros per person per night
   
7. Check IN
   Approximate time of arrival: between 12:00 and 19:00
8. Check OUT
   On the day of your departure simply leave the apartment within 10.00 a.m.

Ulivi di Minerva